​- All guests must wear socks as per local health guidelines
- Outside food items are permitted with the exception of nut products and alcohol
- Party deposits are non-refundable
- 48hrs notice is required for a one-time party deposit transfer
- Party bookings and any related purchases are non-transferable between Play Abby locations
- All bookings and payments are valid only at the location where they were originally made
- Room capacities include both children and adults and are set by the city
- An Over Capacity Fee may apply if your party exceeds the room capacity limit
- Using silly string, confetti, sparklers, having a cake smash, or causing excessive mess will result in a minimum $25 cleaning fee. This includes but is not limited to, damaging our vinyl table cover, damaging the walls by using adhesive tape for decorations. Painters tape is approved
- Early access to the reserved party room is not guaranteed
- The party fee includes admission for up to 10 children, an extra charge will apply for additional kids (loyalty cards cannot be used towards additional kids)
- Table settings are provided for each child, adult settings are not included​​
- If you have booked a balloon twister and/or face painter and wish to cancel within 48 hours of the party, there will be a 50% charge to cover the booked performer
- Face Painting and Balloon Twisting vendors cannot do business on our premises